Does Honest Paws offer a money-back guarantee?Updated 2 months ago

At Honest Paws, your satisfaction (and your pet’s happiness!) is our top priority. That’s why we stand behind every product with our 30-day money-back guarantee—no ifs, buts, or disappointed furry friends!

If you need to request a refund or exchange, our team is here to make it easy. Simply reach out to us by calling 1-844-729-7790, sending us an email at [email protected], or chatting with us directly. Our friendly customer service team is available Monday through Friday, 8:00 am to 8:00 pm CST (excluding holidays).

To help us assist you as quickly as possible, please have your order number and the reason for your refund or exchange handy. Once we’ve received your package or tracking information, we’ll confirm your refund or exchange and make things right.

We’re committed to ensuring you and your pet are completely satisfied, so don’t hesitate to let us know how we can help. We’re here for you every step of the way!